Wednesday, March 20, 2019
COBANC will no longer be presenting the Accuhealth Health & Wellness Program to our members.
This program, as it was explained to us, was to be provided at no cost to our members. They provided brochures stating there would be "no out of pocket expenses", as well as flyers stating "waiver of co-payments" that we posted in our buildings.
We became aware through our members, that they were receiving bills in the mail for co-pays. We contacted AccuHealth and their response was that the policy of waiving co-pays changed. Not once did Accuhealth ever contact this office by phone, email or mail informing us of any policy change, and for this reason, we will be discontinuing any and all relationships between Accuhealth and COBANC.
This is not a decision that was made lightly. Our primary concern is that our members should never be taken advantage of.